This page contains current estimated timing for all of our handcrafted products. Check back any time for updates on our production. If you call, our staff will refer to this same information.
Time estimates are not a guarantee. Timing starts AFTER you receive an order confirmation AND we receive a minimum 20% deposit. Timing of freight shipping is impacted by our Freight Routes and your location.
Same day. Please call ahead.
Typically ships via SpeeDee Delivery or FedEx Ground.
Time estimates are not a guarantee. Timing starts AFTER you receive an order confirmation AND we receive a minimum 20% deposit. Timing of freight shipping is impacted by our Freight Routes and your location.
Same day. Please call ahead.
Typically ships via SpeeDee Delivery or FedEx Ground.
Same day. Please call ahead.
Typically ships via SpeeDee Delivery or FedEx Ground.
In many cases, we are able to provide this same day. Please call ahead.
This is a freight item. Timing will be dependent on our white glove carrier routes.
Time estimates are not a guarantee. Timing starts AFTER you receive an order confirmation AND we receive a minimum 20% deposit. Timing of freight shipping is impacted by our Freight Routes and your location.
Select models are immediately available while stock lasts:
2×6 Raised Flue SSR,
2×5 Raised Flue Standard,
2×4 Raised Flue Standard.
We will call you to schedule a pick up time when it is ready.
This is a freight item. Timing will be dependent on our white glove carrier routes.
We will call you to schedule a pick up time when it is ready.
Timing will be dependent on our white glove carrier routes.
Time estimates are not a guarantee. Timing starts AFTER you receive an order confirmation AND we receive a minimum 20% deposit. Timing of freight shipping is impacted by our Freight Routes and your location.
We will call you to schedule a pick up time when it is ready.
This is a freight item. Timing is dependent on our white glove carrier routes.
We will call you to schedule a pick up time when it is ready.
Timing will be dependent on our white glove carrier routes.
Time estimates are not a guarantee. Timing starts AFTER you receive an order confirmation AND we receive a minimum 20% deposit. Timing of freight shipping is impacted by our Freight Routes and your location.
We will call you to schedule a pick up time when it is ready.
Timing is dependent on our white glove carrier routes.
We will call you to schedule a pick up time when it is ready.
Timing will be dependent on our white glove carrier routes.
Time estimates are not a guarantee. Timing starts AFTER you receive an order confirmation AND we receive a minimum 20% deposit. Timing of freight shipping is impacted by our Freight Routes and your location.
Same day. Please call ahead.
Time estimates are not a guarantee. Timing starts AFTER you receive an order confirmation AND we receive a minimum 20% deposit. Timing of freight shipping is impacted by our Freight Routes and your location.
Same day. Please call ahead.
Typically ships via SpeeDee Delivery or FedEx Ground.
We will call you to schedule a pick up time when it is ready.
This is a freight item. Timing is dependent on our white glove carrier routes.
Time estimates are not a guarantee. Timing starts AFTER you receive an order confirmation AND we receive a minimum 20% deposit. Timing of freight shipping is impacted by our Freight Routes and your location.
Same day. Please call ahead.
Ships via FedEx Ground or SpeeDee Delivery.
We will call you to schedule a pick up time when it is ready.
This is a freight item. Timing will be dependent on our white glove carrier routes.
Time estimates are not a guarantee. Timing starts AFTER you receive an order confirmation AND we receive a minimum 20% deposit. Timing of freight shipping is impacted by our Freight Routes and your location.
We will call you to schedule a pick up time when it is ready.
Ships with FedEx Ground or SpeeDee Delivery.
Please call ahead. In some cases, this may be available same day.
This is a freight item. Timing is dependent on our white glove carrier routes.
We will call you when it is ready for pick up.
This is a freight item. Timing is dependent on white glove carrier routes.
Time estimates are not a guarantee. Timing starts AFTER you receive an order confirmation AND we receive a minimum 20% deposit. Timing of freight shipping is impacted by our Freight Routes and your location.
We will call you to schedule a pick up time when it is ready.
This is a freight item. Timing is dependent on white glove carrier routes.
We will call you when your order is ready for pick up.
Timing will be dependent on our white glove carrier routes.
Time estimates are not a guarantee. Timing starts AFTER you receive an order confirmation AND we receive a minimum 20% deposit. Timing of freight shipping is impacted by our Freight Routes and your location.
We will call you to schedule a pick up time when it is ready.
Typically ships via FedEx Ground or SpeeDee Delivery.
We will call you to schedule a pick up time when it is ready.
A 2′ x 2′ pan ships via FedEx Ground or SpeeDee Delivery.
We will call you to schedule a pick up time when it is ready.
A 2′ x 2′ pan ships via FedEx Ground or SpeeDee Delivery.
Time estimates are not a guarantee. Timing starts AFTER you receive an order confirmation AND we receive a minimum 20% deposit. Timing of freight shipping is impacted by our Freight Routes and your location.
Simplicities and Guardians are in stock.
NOTE: The 3/4" Automated Valve option is currently on backorder, but will be back in stock this summer. Order now and we'll alert you as soon as they arrive.
Ships with FedEx or SpeeDee Delivery unless it is part of a larger freight order.
Ships with FedEx or SpeeDee Delivery unless it is part of a larger freight order.
NOTE: The 3/4" Automated Valve option is currently on backorder, but will be back in stock this summer. Order now and we'll ship as soon as they arrive.
This is a freight item. Timing is dependent on our white glove carrier routes.
We will call you to schedule pick up when it is ready.
This is most often a freight item. Timing will be dependent on our white glove carrier routes.
Please call ahead.
Ships via FedEx Ground or SpeeDee Delivery.
We will call you when ready for pick up.
Note: Inventory of certain laser cut parts could potentially impact timing.
This is a freight item. Timing will be dependent on our white glove carrier routes.
May ship via FedEx Ground, SpeeDee Delivery or USPS.
May ship via FedEx Ground, SpeeDee Delivery or USPS.
Typically ships via SpeeDee Delivery or FedEx Ground.
This is a freight item. Timing will be dependent on our white glove carrier routes.
We will call you to schedule pick up when it is ready.
This product will be shipped with SpeeDee Delivery or FedEx Ground.
Immediately available in our showroom while supplies last. As of 4/10/24, we have the following:
Call ahead for availability.
Timing is dependent on White Glove Carrier Routes
14″ Stack Topper
8" – 12" Diameter
14″ Stack Topper
8" – 12" Diameter
We will call you to schedule pick up when it is ready.
Timing is dependent on our White Glove Carrier Routes.
Time estimates are not a guarantee. Timing starts AFTER you receive an order confirmation AND we receive a minimum 20% deposit. Timing of freight shipping is impacted by our Freight Routes and your location.
Ships via FedEx Ground or SpeeDee Delivery.
Ships via FedEx Ground or SpeeDee Delivery.
Ships via FedEx or SpeeDee Delivery.
Usually same day. Please call ahead.
May ship via USPS, FedEx Ground or SpeeDee Delivery.
Please call ahead.
Ships via SpeeDee Delivery or FedEx Ground (unless a White Glove Carrier is readily available).
We are happy to help you with your custom projects over this coming summer. Contact us today to discuss.
Whenever possible, we ship freight via our White Glove Carrier Network. The following list is what we are planning for at this point in time. Please keep in mind, these routes are still evolving and we are continuing to plan new routes as well! Learn more about Free Freight Shipping.
TBD
East Coast Loop
TBD
Please consider picking up at Smoky Lake headquarters for fastest fulfillment!
More information coming soon.
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Track Order
Carriers
To remain within the parameters of FREE SHIPPING, Smoky Lake reserves the right to choose the carrier and to schedule the delivery. Our carrier choices are based on a wide array of parameters such as the destination location, as well as the carrier’s availability / specialty / insurance / track record for safety, and other parameters. We consider all these factors in order to ensure the best possible outcome for our customers.
Our preferred carriers for regular ground shipping includes USPS, FedEx, and SpeeDee Delivery. For details on Freight carrier options, see the Freight section of our Shipping Support page.
If your shipment requires multiple boxes, it is very possible we could send each box with a different carrier. It is also possible for each box to arrive on different days despite us shipping them all at the same time. We provide tracking numbers so you can track each box.
If you need to request a specific carrier for whatever reason, please indicate this in the ORDER NOTES field when you place your order. We’ll do our best to accommodate. You may be responsible for the difference in shipping cost.
Splitting Shipments
We strive to ship all items on an order(s) together at the same time. In this way, we are able to eliminate any potential confusion related to shipping parts at different times. This policy also helps us offer you the highest accuracy.
That being said, there are sometimes cases where timing is critical and you may desire a split shipment. (“Split shipment” means we would ship in-stock items ahead of any items which require more patience.) You can certainly request a split shipment here. We are here for you and happy to help.
Pick Up vs Delivery
Picking up your equipment at Smoky Lake headquarters will often shorten lead times. Smoky Lake also offers a in-store discount on select products.
For freight shipments, there is an extensive amount of planning and additional care required. This takes time. Thank you for your patience. Smoky Lake will contact you when your order has been secured/confirmed on a truck. Our White Glove Carrier Drivers will also reach out to you directly with an estimated arrival time. Please review YOUR responsibilities in our Free Freight Terms to ensure the smoothest delivery possible.
Ground Shipping Methods
USPS, FedEx Ground, SpeeDee Delivery
The method of shipping depends on the size/weight of your order and the destination address. Our shipping department will determine the carrier after packing your order.
If your shipment requires multiple boxes, it is very possible we could send each box with a different carrier. It is also possible for each box to arrive on different days despite us shipping them all at the same time. We provide tracking numbers so you can track each box.
If you need to request a specific carrier for whatever reason, please indicate this in the ORDER NOTES field when you place your order. We’ll do our best to accommodate. You may be responsible for the difference in shipping cost.
Expedited Shipping
Overnight or two-day ground shipping can sometimes be accommodated during the summer months upon request. However, we must stick to our standard shipping offerings during our busier months. This allows us to work most efficiently, which is to everyone’s benefit.
For your peace of mind, our standard ground shipping has proven to be very reliable and efficient. To be honest, in many cases, our standard ground shipping ends up being just as fast as the more expensive ”expedited” shipping methods.
That being said, if you are still concerned with timing, we do offer local pick up at our headquarters in Hilbert, Wisconsin. Simply select LOCAL PICK UP at check out and contact us at (920) 202-4500 to let us know when you will be here.
Terms of Free Shipping
How to Receive Freight